Privacy Policy

1. Information saved on your device

Tinker Tiles saves level progress, scores, stars, coin balances, purchase-delivery records, tutorial progress, and preferences locally on your device. These records let you continue playing, keep your settings, and receive purchased coins correctly.

These records remain on your device until you delete the app or otherwise remove its data. We cannot access your complete saved game remotely. Selected gameplay values, such as scores and coin balances, are included in the analytics events described below. Copies may remain in device backups depending on your Apple settings.

There is no in-game cross-device sync. Deleting the app may remove this information, including your coin balance. Device backup and recovery may also depend on your Apple settings.

2. Gameplay analytics

We use Google Analytics for Firebase, a service provided by Google, to understand how the game is used, evaluate features, balance level difficulty and the coin economy, and identify areas for improvement.

We collect information about gameplay and feature usage to understand what works well and where the game can improve.

Firebase automatically collects app and device information, such as app opens, session activity, app version, operating system, device model, language, and approximate location. It uses an app-instance identifier to distinguish installations and may collect device identifiers, such as Apple’s vendor identifier or an advertising identifier when available.

Our custom analytics events do not contain names, email addresses, phone numbers, contacts, or payment-card details, and we do not assign an account-based user ID. However, installation and device identifiers mean this information is not completely anonymous and may be personal data under applicable law.

Events are sent to Google and made available to us in analytics reports. For more information, see Firebase’s data collection documentation and Google’s Privacy Policy.

Analytics data is retained according to the retention settings of our Google Analytics property and Google’s applicable policies. User-level and event-level retention settings do not apply to standard aggregated reports, which may remain available longer. Deleting the app does not automatically delete analytics data already sent to Google.

3. In-app purchases

Apple processes coin-pack purchases. The game uses verified purchase information, including transaction identifiers, products, and quantities, to deliver coins and prevent duplicate credits. We do not receive your payment-card details. Purchase-delivery identifiers are kept locally with saved progress to prevent the same purchase from being credited twice.

We send information about in-game coins to Firebase to help improve the game. Apple handles information under its own App Store privacy practices.

4. Contacting support

If you email info@tinkertiles.app, we receive your email address and any information you choose to include so that we can respond. Contacting support opens your email app; it does not automatically send a message or attach gameplay data.

Please only include information needed to explain your request. We use support correspondence to respond to you, resolve issues, and meet applicable legal obligations. Support correspondence may be processed by service providers acting on our behalf. We retain it only for as long as needed for these purposes, including any legally required retention.

5. How information is used and shared

Tinker Tiles does not require a login, an account, or personal details to play. We use gameplay analytics to improve the game and information you voluntarily send to support to respond to your requests. We do not sell personal information or use it for targeted advertising.

Service providers handling information on our behalf must provide the same or equivalent protection described in this policy and use it only to provide their services or meet applicable legal obligations.

6. Your choices and privacy rights

You can change gameplay preferences in Settings & Help. To delete locally stored game data, delete Tinker Tiles through your device’s app management settings. Deleting the app may also remove your progress and unspent coins; device backups may retain copies depending on your Apple settings. We cannot access or delete game progress stored only on your device. Apple manages purchase records under its own policies.

The current app does not include an in-game analytics opt-out switch. You can contact us with analytics privacy requests. Because we do not associate analytics with your name or email address, we may be unable to locate a particular installation’s records from your email address alone.

Contacting support is optional. You can stop sending us information at any time and contact info@tinkertiles.app to request deletion of support correspondence or withdraw any consent you have provided. Withdrawal does not affect processing already carried out; some information may need to be retained to meet legal obligations.

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information we hold, and to object to certain processing. Contact us to make a request about support correspondence or other information we hold. Some records may need to be retained to meet legal obligations. You may also raise a concern with your local data-protection authority.

7. Children’s privacy

The game does not ask players to enter their name or contact details or create an account. The analytics collection described above applies when the app is used. If you believe we have collected personal information from a child, please contact us so we can review the message and arrange deletion where appropriate.

8. Changes to this policy

We may update this policy when the app or our data practices change. The current version will be available on this page with an updated effective date.

9. Contact

For privacy questions or requests, contact info@tinkertiles.app